Common Questions

We carefully select our caregivers based on experience, compassion, and trustworthiness. Each caregiver goes through background checks, interviews, and thorough training. You can feel confident knowing you’re getting care from someone who is both skilled and caring.

We meet with you and your family to learn about your health, daily routines, and preferences. Together, we come up with a care plan that matches your unique needs and makes you feel comfortable and supported at home.

Yes, we can help you with cooking meals, light cleaning, laundry, and running errands like shopping or picking up prescriptions. Our goal is to make your daily life easier and more comfortable.

If your needs change, we can adjust your care plan to fit what works best for you. We stay in touch and check in regularly to make sure you’re always getting the right amount of help and support.

Yes, you can choose the days and times that work best for you. We offer flexible scheduling, so your care can fit around your daily routine and preferences.

We carefully match you with a caregiver based on your needs and personality. We do background checks and make sure every caregiver is friendly, respectful, and reliable. Your comfort and peace of mind are always our priorities.

If your caregiver can’t make it due to illness or an emergency, we arrange for another trusted caregiver to help you that day. You won’t be left without the support you need.

Yes, we can give you friendly reminders when it’s time to take your medicine. This helps you stay on track and follow any instructions from your doctor.

Yes, you can get care for just a few hours a week. We offer flexible options, so you get the right amount of help based on what you need and when you need it.

Yes, we can help you as you recover at home after surgery or a hospital stay. We support your daily needs, help with routines, and make sure you feel safe and comfortable during your recovery.

We offer flexible scheduling, and you only pay for the hours you need. Payments can be made weekly or monthly, depending on what works best for you. If your plans change, just let us know so we can update your schedule and your bill.

If you need to cancel or change a visit, just let us know as soon as you can. We are flexible and will work with you to reschedule or adjust your care. There are no hidden fees for changes made with enough notice.

If you’re not happy with the care you receive, let us know right away. We will listen to your concerns and work quickly to make things right, whether that means changing your caregiver or adjusting your care plan. Your comfort and satisfaction are very important to us.

If you stop services early or don’t use all your scheduled hours, you only pay for the care you received. Any payments for hours not used will be refunded or credited to you, based on your situation. We want to be fair and clear about our billing.

Yes, you can change how often you get care or add more hours whenever you need to. Just let us know what works best for you, and we’ll update your schedule and bill to match your new needs. We want your care to fit your life.